Effective date: 17 August 2026
Last updated: 6 November 2026
LGLNOW is the website’s publishing and learning brand. Imran Chowdhury remains the site operator. The published imranchowdhury.com email addresses remain the contact channels during the transition to lglnow.com.
1. About this notice
This Privacy Notice explains how I, Imran Chowdhury, collect, use, disclose, retain and protect personal information when you:
- Visit
lglnow.com - Contact me through the website
- Subscribe to professional updates
- Register for an account
- Enroll in or complete a course
- Attend an online or in-person learning activity
- Purchase a course or related educational resource
- Otherwise interact with services offered through this website
LGLNOW is an independent professional and educational website. It is operated independently and does not collect personal information on behalf of any current or former organization with which I have been associated.
References to “I,” “me” or “my” in this notice refer to Imran Chowdhury as the person responsible for the processing described here. References to the “site” include the main website, its LGLNOW Academy functions and related online services that link to this notice.
2. Contact details
The person responsible for this site is:
Imran Chowdhury
Doha, Qatar
Privacy email: privacy@imranchowdhury.com
Questions, concerns or requests concerning personal information may be submitted using the privacy email address above.
3. Scope
This notice applies to personal information processed through the site and directly related professional or educational communications.
It does not apply to:
- Third-party websites that have their own privacy notices
- Professional activities performed on behalf of another organization
- Services that identify a different person or organization as the responsible data controller
- Information processed exclusively by an employer, client, conference organizer or other independent organization
Where the site links to another website or service, review that provider’s privacy information before submitting personal information.
4. Personal information I may collect
The information collected depends on how you use the site.
4.1 Information you provide directly
You may provide:
- Name
- Email address
- Professional title
- Employer or organization
- Country or general location
- Telephone number, if you choose to provide it
- Subject and content of an enquiry
- Professional interests
- Speaking, training or collaboration requirements
- Information contained in correspondence
- Files or documents you choose to submit
- Communication and marketing preferences
Please do not submit sensitive personal information, confidential organizational information, passwords, security credentials or information about another person unless it is necessary and appropriate to do so.
4.2 Account and Academy information
When you create or use a LGLNOW Academy learner account, I may process:
- Name
- Email address
- Username
- Password in hashed form
- Account settings
- Profile information you choose to provide
- Course registrations and enrolments
- Lesson and module progress
- Quiz and assessment responses
- Scores, attempts and completion status
- Submitted assignments or exercises
- Instructor feedback
- Course access history
- Certificate information
- Learning-related communications
- Technical support requests
WordPress uses password hashing for learner-account passwords.
4.3 Transaction information
If you purchase a course or educational resource, I may process:
- Name
- Billing address
- Country
- Email address
- Course or product purchased
- Price, currency and transaction date
- Payment status
- Order, invoice and transaction identifiers
- Refund or cancellation information
- Information required for accounting, tax or fraud-prevention purposes
Payment-card details should be collected and processed directly by the selected payment provider. I do not intend to store complete payment-card numbers or card-security codes within WordPress or LearnPress.
The payment provider processes information under its own privacy notice and security arrangements.
4.4 Technical and usage information
When you access the site, the website, hosting environment or security services may automatically receive:
- Internet Protocol address
- Browser type and version
- Device and operating-system information
- General location derived from an IP address
- Date and time of access
- Pages requested
- Referring page or website
- Response and error information
- Cookie or similar identifier
- Login and authentication events
- Security and diagnostic logs
This information may be necessary to deliver the site, maintain security, investigate errors, prevent misuse and understand basic site performance.
4.5 Analytics information
If analytics is enabled, information may be collected about:
- Pages visited
- Time and approximate duration of a visit
- Navigation between pages
- Referral sources
- Device and browser characteristics
- General geographic region
- Interaction with site features
Non-essential analytics will be activated only in accordance with applicable consent requirements. The analytics provider and cookies in use will be identified in the Cookie Notice and consent interface.
4.6 Newsletter and professional updates
If you subscribe to updates, I may collect:
- Name, if requested
- Email address
- Subscription date
- Topics selected
- Consent record
- Delivery, opening and link-interaction information, where enabled
- Unsubscription information
Subscription is voluntary. You may unsubscribe using the link in an email or by contacting me.
4.7 Embedded and third-party content
Articles or courses may include content provided through third-party services, such as video, audio, presentation, document or social-media platforms.
Those providers may receive technical information and may use cookies or similar technologies when their content loads. Where practical, non-essential third-party content should remain blocked until the required choice or consent has been provided.
5. How information is obtained
Personal information may be obtained:
- Directly from you
- Automatically through your use of the site
- From payment, email, hosting or other providers supporting the site
- From a conference, training or professional-engagement organizer where you expect your information to be shared
- From publicly available professional sources where relevant to a legitimate professional enquiry
If information is obtained from another source and applicable law requires additional notice, that information will be provided at the appropriate time.
6. Why personal information is used
Personal information may be used to:
- Operate and secure the site
- Display requested pages and content
- Respond to enquiries
- Communicate about professional, speaking, academic or training matters
- Manage subscriptions and communication preferences
- Create and administer learner accounts
- Provide courses, lessons, assessments and learning resources
- Record progress and course completion
- Issue and verify certificates of completion
- Process orders, payments, refunds and related records
- Provide learner and technical support
- Improve course content and the user experience
- Diagnose errors and maintain site performance
- Prevent fraud, misuse and unauthorized access
- Establish, exercise or defend legal rights
- Meet accounting, tax, regulatory and other legal responsibilities
- Maintain records of consent, transactions and important decisions
Personal information will not be sold.
7. Grounds for processing
The grounds relied upon depend on the activity and the law that applies.
Consent
Consent may be used for:
- Email marketing and professional updates
- Non-essential analytics
- Non-essential cookies
- Optional profile information
- Other activities for which consent is specifically requested
You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.
Contract or steps requested before a contract
Processing may be necessary to:
- Respond to a request for training or another engagement
- Register a learner
- Provide access to a course
- Deliver purchased content
- Record progress
- Administer assessments
- Issue a certificate
- Process a payment or refund
Legitimate professional and operational interests
Information may be processed where necessary for legitimate interests such as:
- Operating and improving the site
- Responding to professional communications
- Understanding general site use
- Protecting accounts and systems
- Preventing misuse
- Maintaining appropriate professional records
- Establishing or defending legal claims
These interests will be assessed against the rights and reasonable expectations of the affected person.
Legal obligations
Processing may be necessary to comply with:
- Accounting and tax requirements
- Valid legal requests
- Regulatory requirements
- Record-preservation obligations
- Other applicable laws
Where applicable law uses different grounds or terminology, information will be processed only where a lawful purpose and an appropriate basis exist under that law.
8. When information may be shared
Personal information may be shared with carefully selected providers that support the site, including:
- Website hosting providers
- Domain, content-delivery and security providers
- WordPress service and plugin providers
- Email and contact-form providers
- Backup and technical-support providers
- Analytics providers
- Newsletter and communication providers
- Video and learning-content hosting providers
- Payment gateways and payment processors
- Accounting, legal and professional advisers
- Course-support or instructional personnel, where applicable
These providers should receive only the information required for their role and should be subject to appropriate contractual, confidentiality and security requirements.
Information may also be disclosed:
- Where required by applicable law
- In response to a valid request from a competent authority or court
- To protect legal rights, safety or security
- To investigate suspected fraud, misuse or unlawful activity
- In connection with a transfer of the site or relevant business activity, subject to appropriate safeguards and notice
Personal information will not be disclosed to an employer merely because the site describes professional experience.
9. International processing and transfers
The site may use providers located in countries other than Qatar or the country from which you access the site.
This may result in personal information being stored or accessed internationally. Where required, reasonable steps will be taken to:
- Assess the destination and provider
- Limit the information transferred
- Use appropriate contractual safeguards
- Apply access and security controls
- meet applicable transfer requirements
The specific locations and safeguards will depend on the hosting, email, analytics, payment and learning providers selected for the production site.
You may contact me for additional information about material international transfers affecting your personal information.
10. Retention
Personal information will be retained only for as long as reasonably necessary for the relevant purpose, including legal, accounting, security and dispute-management requirements.
The intended retention approach is:
| Record | Intended retention |
|---|---|
| General contact enquiries | Up to 24 months after the last substantive communication |
| Professional engagement records | For the engagement and an appropriate period afterwards |
| Newsletter subscription | Until you unsubscribe or the service is discontinued |
| Unsubscription record | As long as needed to respect and demonstrate the opt-out |
| Basic web-server and security logs | Normally up to 90 days, unless required for investigation |
| Learner account | While active and normally up to 24 months after closure or prolonged inactivity |
| Course progress and assessment results | Normally up to five years after completion or last course activity |
| Certificate record | While certificate verification is offered, subject to applicable rights and legal requirements |
| Payment and accounting records | For the period required by applicable accounting, tax and legal requirements |
| Consent records | As long as needed to demonstrate the relevant consent and subsequent withdrawal |
| Backup copies | Until overwritten through the applicable backup-retention cycle |
Information may be retained longer where necessary for a dispute, investigation, legal claim or binding legal requirement.
It may also be anonymized so that it no longer identifies an individual. Anonymized information may be retained for statistical, educational or service-improvement purposes.
11. Cookies and similar technologies
The site may use:
Strictly necessary technologies
These support functions such as:
- Page delivery
- Security
- Login
- Session management
- Learner progress
- Shopping cart or checkout
- Consent preference storage
Where permitted by law, these may operate without optional consent because the requested service cannot function properly without them.
Preference technologies
These remember choices such as interface, language or display preferences.
Analytics technologies
These help understand how the site is used and where improvements may be needed.
Third-party media technologies
These may be used when displaying externally hosted video, audio or interactive content.
Further details, including provider, purpose, duration and category, will be maintained in the site’s Cookie Notice and consent tool.
You may change non-essential cookie choices through the site’s privacy or cookie settings.
12. Automated processing and course assessments
LearnPress or related course functionality may automatically:
- Record lesson completion
- Calculate progress
- Mark objective quiz questions
- Calculate scores
- Determine whether stated course-completion requirements have been met
- Trigger a certificate of completion
These functions support course administration. They are not intended to make decisions producing legal or similarly significant effects.
Where an assessment materially affects access to a professional service or opportunity, an appropriate route for human review will be provided.
13. Security
Reasonable administrative and technical measures will be used to protect personal information. These may include:
- Encrypted website connections
- Access controls
- Strong authentication
- Restricted administrative access
- Security monitoring
- Software updates
- Backups
- Data minimization
- Provider assessment
- Incident-response procedures
No internet service can guarantee complete security. You should use a unique password for your learner account and avoid sending confidential or sensitive information through a general contact form.
If you believe an account or information has been compromised, contact privacy@imranchowdhury.com promptly.
14. Your rights
Depending on the law applying to you and the circumstances, you may have rights to:
- Receive information about processing
- Request access to personal information
- Correct inaccurate or incomplete information
- Request deletion
- Restrict certain processing
- Object to certain processing
- Receive eligible information in a portable format
- Withdraw consent
- Object to direct marketing
- Request review of certain automated decisions
- Complain to an applicable data-protection authority
These rights may be subject to legal conditions, exemptions and the rights of other people.
To submit a request, email:
Please state:
- Your name
- The email address associated with your interaction or account
- The right you wish to exercise
- Relevant details that will help locate the information
Additional information may be requested to verify identity. Only information reasonably necessary for verification will be requested.
A response will be provided within the period required by applicable law. If a request cannot be fulfilled in full, the reason will be explained where legally permitted.
15. Complaints
If you have a concern, please contact me first so that I can investigate and respond.
You may also have the right to complain to the competent data-protection authority in Qatar or another supervisory authority applicable to your location or circumstances.
16. Children
The professional site and LGLNOW Academy are intended for adults and professional learners. They are not directed to children under 18.
I do not knowingly seek to collect personal information from children through the site. If you believe a child has submitted information, contact me so that the circumstances can be reviewed and appropriate action taken.
A separate assessment and updated notice will be required before offering any course or service specifically intended for children.
17. External links
The site may link to external publications, professional profiles, regulatory resources and third-party services.
I am not responsible for the privacy practices of independent websites. A link does not mean that I control how the destination site processes personal information.
18. Changes to this notice
This notice may be updated when:
- Site functionality changes
- The Academy’s services change
- New providers are introduced
- Processing activities change
- Legal or regulatory requirements develop
- Retention or security arrangements change
The current version will be published on this page with its effective and last-updated dates.
Where a change materially affects registered learners, subscribers or other individuals, an additional notice may be provided through the site, account interface or email where appropriate.
19. Contact
Questions, requests and concerns may be sent to:
Imran Chowdhury
Doha, Qatar
Email: privacy@imranchowdhury.com